Millennials Embrace Mail-Order Music Over Streaming

Millennials Leading the Way in Entertainment Consumption Trends in 2023

ERA’s 2024 Yearbook has painted a vivid picture of the entertainment retail landscape in 2023, highlighting key trends and shifts in consumer behavior. According to the report, Millennials are at the forefront of these changes, with 33% of them expressing their intention to cut back on entertainment spending by reducing the number of subscriptions they hold. This percentage is higher than that of Gen Z and Gen X, which stands at 27%.

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Interestingly, while some segments of the entertainment industry are experiencing a downturn, mail order and physical music sales are thriving, showing double-digit growth in key areas. Millennials, in particular, have emerged as the most critical demographic in terms of entertainment consumption, with a significant 36.1% of them holding a paid music subscription. In comparison, only 9.6% of Boomers and a mere 0.4% of the Silent generation have such subscriptions.

The report also sheds light on the paradoxical nature of Millennial behavior, where they are both the biggest subscribers to paid music services and the group most likely to cut back on overall entertainment subscriptions. This poses a challenge for streaming platforms, urging them to rethink their strategies to retain existing customers.

On the content consumption front, short-form videos and podcasts have gained ground in capturing consumers’ attention, whereas social media usage has seen a decline. Surprisingly, the time spent on consuming audiobooks has decreased by 16%, indicating a shift in preferences towards other forms of media. Despite this, audiobooks still lag behind short-form videos, social media, and music in terms of monthly consumption hours.

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The report’s implications extend beyond individual behavior as they also have implications for industry giants like Spotify, which recently pivoted towards audiobooks. The data suggests that the audiobook market may not be as robust as anticipated, leading to potential challenges for companies eyeing this sector for growth.

In the realm of live music, there has been an 11% increase in monthly consumption hours, with Millennials dominating this segment, making up 47.4% of music festival attendees. This contrasts with the lower participation rates of Gen X and Gen Z, highlighting Millennials’ strong affinity for live music experiences.

To provide a comparative perspective, the report cross-references data from the “Engaging With Music” report by IFPI, offering insights into broader music consumption patterns. Streaming emerges as a dominant force in music consumption, with Spotify leading the pack in the UK market. However, the rise of Apple Music, with its exclusive focus on premium subscriptions, presents a notable shift in the streaming landscape.

Moreover, the resurgence of independent music retail and mail order sales underscores the enduring appeal of physical music formats like CDs and vinyl LPs. Despite a decrease in unit sales, these formats have shown positive price growth, indicating a sustained interest among consumers.

In conclusion, ERA’s comprehensive analysis of entertainment consumption in 2023 unveils complex trends and changing consumer preferences, particularly among Millennials. As the industry evolves, companies must adapt to these shifting dynamics to remain relevant and capture the ever-changing tastes of the modern audience.



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